What is changing with Neocate Syneo Infant and Neocate Infant?
There have been some minor updates made to the labels, however the actual formula has not changed.
What is not changing with Neocate Syneo Infant and Neocate Infant?
The actual formula is the same! Neocate Infant and Neocate Syneo Infant remains the same hypoallergenic, trusted formula you have been using – there are no changes to the formula.
When will we receive the formula with the updated labels?
You will start to see the changes on the label in June 2024. The quickest way to identify if you’ve received the updated labels is by looking at the Nutricia logo (see below for reference):
Old labels (note Nutricia logo)
New labels (note updated Nutricia logo)
Will there be any change to taste, tolerance, or hypoallergenicity?
No, the formula has not changed and therefore there are no changes to taste, tolerance, or hypoallergenicity.
Are there any changes to the directions for preparation and use?
No, the overall directions for preparation and use did not change for either formula. We updated the wording around the directions for preparation and use on the Neocate Infant DHA/ARA label. Neocate Infant DHA/ARA and Neocate Syneo should still be prepared at a 1:1 ratio, one unpacked, level scoop of powder to each 1 fl oz of water (unless directed otherwise by the healthcare professional).
One can of Neocate Infant DHA/ARA still provides approximately 97 fl oz and one can of Neocate Syneo Infant still provides approximately 95 fl oz.
Are there any changes to the storage instructions?
No, the storage instructions have not changed.
Unopened or opened cans of Neocate Infant DHA/ARA should continue to be stored in a cool, dry place. Once opened, the can lid should be replaced and used within one month.
Unopened or opened cans of Neocate Syneo Infant should continue to be stored in a cool, dry place. Once opened, the can lid should be replaced and used within two weeks.
